from-zomato-to-infosys-why-indias-biggest-companies-are-betting-on-agentic-ai-inc42

“India’s Leading Companies Pioneer Transformational Impact of Agentic AI”

In the bustling arena of artificial intelligence, something intriguing is happening in India. The nation is not just keeping pace; it’s leapfrogging ahead and taking the world by storm with its embrace of agentic AI. For those of you scratching your heads right now, wondering what the hell “agentic AI” means, fear not! It’s one of those delightful tech terms that may sound heavy, but in reality, it's about making machines smart enough to operate on their own, without us human beings holding their little metallic hands all the time. Think of it as entrusting a culinary ninja to whip up a feast without your supervision — except, you know, we’re talking about computers and algorithms here.

When we talk about India’s big guns in the corporate world — Zomato, Infosys, Wipro, TCS — they’re all diving headfirst into this brave new realm. Why are they doing this? Well, simply put: because they can. The drive to revolutionize industries through agentic AI is more than just a trend; it’s a battle cry for efficiency, cost reduction, and an unquenchable thirst to enhance user experiences. It’s like unleashing a herd of wild horses on a racetrack, and trust me, they’re off to an unbelievable start.

Let's take a closer look at Zomato, for instance. This food delivery giant has recently outdone itself with the launch of Nuggets — and no, it's not another trendy food item. Nugget is an AI-powered customer support platform that seamlessly integrates into all of Zomato’s existing services. What it brings to the table is akin to the Swiss Army knife of customer service: speedy responses, relentless availability, and a customization prowess that would make any tech enthusiast drool. Imagine ordering a biryani at midnight, and before you can say “Extra raita, please!” Nugget has preemptively addressed a question you hadn’t even thought of yet. Now that’s magic in the digital age!

The key features of Nugget read like a laundry list of every customer’s dream. It’s got real-time query resolution, machine learning for personalized responses, and 24/7 availability. Honestly, it's serving up support faster than a virtual genie popping out of your device. And let’s not forget about data insights! In the world of Zomato, mistakes are merely stepping stones for improvement. It's learning from each interaction, like a perpetual student ready to ace every test.

Now, let’s pivot to Infosys and its company comrades — Wipro and TCS. These titans of industry are throwing their hats into the agentic AI ring as well, promising to turbocharge security, threat detection, and business processes. Picture this: these companies are essentially outfitting their systems with a Sherlock Holmes-like intellect, enabling them to sift through mountains of data, identify threats, and streamline workflows with the precision of a Swiss watch.

Agentic AI isn't just playing around in the customer service sandbox either. Its applications are as varied as they come — from the intricate gears of manufacturing processes to the life-altering precincts of healthcare. Ever thought about robots revealing your personalized care recommendations? Well, you might just be living in a sci-fi flick after all! Agentic AI is indeed turning sectors on their heads, revealing complex sales processes, customizing production lines, and even giving care recommendations with a personal touch. It’s revolutionizing the way industries operate as it rolls through like a friendly neighborhood cash-in-hand.

But hold on, dear reader! If you think that's all there is to it, let’s talk numbers. India currently boasts a whopping 40% of global AI agent deployments. Yeah, you read that right! A major chunk of neural networks, crunching data and automating tasks, is happening right here, and it’s being driven by global capability centers (GCCs) and enterprising Indian enterprises eager to trim down costs. The Banking, Financial Services, and Insurance (BFSI) sector appears to be leading the charge, followed by manufacturing, retail, and logistics — which are all fervently hopping on the automation bandwagon. It’s like a relentless wave, and the booming demand shows no sign of stagnation.

Let’s not forget about the rising market! The global arena for AI agents was valued at $3.86 billion in 2023 and is expected to blow through the roof with a 45.1% compound annual growth rate from 2024 to 2030. Wow. This growth has come riding in on the shoulders of advancing Natural Language Processing (NLP) capabilities and an ever-increasing craving for personalized experiences. If that doesn’t get you excited about the future, I’m not sure what will.

And speaking of excitement, Zomato is not just standing still; it’s exploring the enchanting realms of generative AI (GenAI). Picture this: AI so smart it can not only predict what you might want for dinner, but can also optimize delivery routes to ensure that your cheesy pizza arrives hotter than ever. Toss in some weather forecasts, user behavior data, and you have a recipe for something extraordinary. GenAI is like the icing on a delicious cake, turning mundane mealtime into something unforgettable.

So here we are, standing on the precipice of an AI revolution. India’s mightiest companies are placing their bets on agentic AI with total confidence, knowing that the returns could vastly alter not just their success but the landscape of entire industries. As this technology rides its exhilarating growth trajectory, it’s almost poetic to think about how the daily lives of ordinary people might one day transform, thanks to these daring gambles.

If you’re as fascinated as I am about where agentic AI is heading, don’t let the conversation end here. Follow the trail of innovation, explore the myriad applications, and keep your finger on the pulse of this ever-evolving domain.

Want to stay up to date with the latest news on neural networks and automation? Subscribe to our Telegram channel: @ethicadvizor

About The Author

Leave a Reply

Your email address will not be published. Required fields are marked *

Uplatform_Senior_Sales_Manager_Maria_Ism_SiGMA_Eurasia_2025_Dubai Previous post “Uplatform’s Maria Ism Set for SiGMA Eurasia 2025 in Dubai”
Forcing_UK_creatives_to_opt_out_of_AI_training_risks_stifling_new_talent_report_suggests Next post Forcing UK creatives to ‘opt out’ of AI training risks stifling new talent, report suggests